Privacy Policy

Introduction

Welcome to https://property-management-midland.alertwave.net (referred to as ‘Property Management Midland’, ‘we’, or ‘our’ in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we handle your information when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined here.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

Our main website at https://property-management-midland.alertwave.net.
Any mobile applications or software we offer.
Online services and tools accessible through our platform.
User accounts created on our site.

Please note that this policy does not extend to third-party platforms, apps, products, or services linked from our website, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices regarding:

User Accounts: When you sign up for an account on our platform, we collect and process your personal information to manage your account and deliver personalized services.
Website Visits: We track user interactions on our website using analytics tools to improve content and functionality.
Communication: We may reach out to users via email, phone, or SMS for newsletters, promotional offers, surveys, or customer support.
Data Collection Sources: Personal data is gathered from various sources, including direct user input, device interactions, third-party providers, and automated technologies.

Personal Data Collection

We collect several categories of personal data to enhance your experience and provide tailored services:

Account Details: This includes usernames, passwords, account numbers, and contact information for account holders.
Payment Information: We process payment details such as credit/debit card numbers, expiration dates, and security codes to facilitate transactions.
Financial Records: We may store financial data related to billing, invoicing, or investment activities (if applicable).
Purchase History: Records of products or services purchased through our platform.
Mobile Device IDs: Unique identifiers from your mobile device for personalization and analytics.
Location Data: Information about your geographical location when you interact with our mobile apps or websites.
Feedback and Reviews: User-generated content, including comments, ratings, and reviews.
Social Media Profiles: If you connect your social media accounts, we may access certain personal information from those platforms (subject to their privacy policies).
Product Interest: Data about products viewed, searched for, or added to a shopping cart.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

Strictly Necessary Cookies: These are essential for website functionality, ensuring security, and providing basic features.
Preference Cookies: Used to remember user preferences and settings.
Analytics Cookies: Track site usage to improve performance and deliver personalized content.
User Control: Our Cookie Manager allows users to manage and control non-essential cookies.

Data Retention and Deletion

We follow strict data retention policies, keeping personal information only for as long as necessary:

Legal Requirements: We retain data to comply with laws, regulations, and legal processes.
Business Purposes: Personal data is retained for the duration of your interaction with our services or until you request its deletion.
Anonymization: Once data is no longer needed, it is anonymized or deleted securely.

Security Measures

We have implemented robust security practices to safeguard personal data:

Encryption: All sensitive information transmitted and stored is encrypted using industry-standard protocols.
Secure Processing: We engage secure third-party processors to handle financial transactions and other sensitive operations.
Access Controls: Strict access controls are in place to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13 (or a higher age limit as required by applicable laws). Our services are intended for adults, and we encourage parents to supervise their children’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding personal data:

Access: You can request access to the personal information we hold about you.
Rectification: The right to correct inaccurate or incomplete data.
Erasure (Right to be Forgotten): In some jurisdictions, you can request the deletion of your data.
Restriction: Limiting the use or processing of your personal information under certain circumstances.
Data Portability: The ability to transfer your data to another service provider.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: You have the right to be free from discrimination when exercising your data privacy rights.
Appeals and Complaints: You can file a complaint with relevant data protection authorities or contact our privacy team directly.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time:

Any modifications will be posted on this page, and we encourage users to review it periodically.
Material changes will be accompanied by a notice on our website or via email (if applicable).

Contact Us

For any inquiries, data-related requests, or feedback, please reach out to us:

Email: [email protected]
Postal Address: [Provide the physical address if applicable]

We value your trust and are committed to maintaining transparency in our data handling practices.